Mixed Leaves requires a 2-3 day process time. Orders are shipped once a week and will be shipped within 3-4 days (Excluding Holidays and Sundays). Standard shipping is $5. Rushed delivery $15.
Mixed Leaves will not accept exchanges. However, Mixed Leaves will accept returned items within 3 days of your purchase being received. You must contact us via email only, within 3 days of purchase being received.
To begin your return, please email us at . All products, including tea and spices, must be returned unopened, in original packaging and proof of order (i.e. invoice or receipt).
When returning items, customer is responsible for all shipping cost. Once we receive your request for returns via email, Mixed Leaves must receive your returned items within 4 days after your initial email request.
Returns will be charged to the same form of payment used for your order.
If you're returning any tea/herbal mixes or tea ware items, we will be imposing a 50% disposal fee to cover the costs involved due to items not being able to be resold.
Most of our products can be returned, with a few minor exceptions:
Samples, Honey, Infusers, Tea Bags and Sugars are not eligible for return. Being so small and inexpensive, the cost associated with their return or exchange would outweigh their value.
Custom Blends are also not eligible for return, because of their individualized nature. Each custom tea is blended, and packaged per order. It is because of this that we are unfortunately unable to accept returns of these items.
Mixed Leaves reserves the right to approve or deny all return request. Refunds and exchanges are not available due to dislike.
Both of these exceptions apply online and in-store pop-up shops. We thank you for your understanding.
No exceptions to terms.